Fixing a Paper Jam

One of the most common and frustrating things that can happen in an office is getting a paper jam. They are troublesome issues that we can’t seem to get rid of entirely. This is why we consider it an important skill to know how to fix a paper jam. There isn’t a lot to know; all you have to do is follow our simple steps and you should be back to work in no time.

Note: Only work on your copier if you are in a calm mindset. There are a lot of ways that you can potentially damage your machine if you are not careful. This is why we always recommend being calm before poking around in your machine. You don’t want to accidentally cause a bigger problem.

  1. Find the source of the jam. The paper causing the jam will usually be in the paper tray. If you can’t find it there then you may need to look inside the machine.
  2. Remove the jam. Be gentle and do not tuck on the paper. This could cause it to rip, making it more difficult. It can also lead to other parts breaking, which will lead to bigger repairs in the future.
  3. Double check for any scraps. Sometimes the paper will rip and leave scraps. Remove and excess waste left inside the machine.
  4. Run a cleaning program. This will clean your brushes, and remove any extra dust of tiny pieces of paper left behind.

That’s all it takes to fix a paper jam. If you are still having problems then there might be something else wrong with your machine. If that is the case then it may be time to call your copier leasing company and ask for a maintenance professional to look at your machine for you.